At Aoun Raza, we believe in transparency, professionalism, and client trust. The following policies outline how we operate and how we serve our clients worldwide.

1. Privacy Policy

  • We collect only necessary information (name, email, phone number, project details) to deliver our services.

  • Your data is never shared or sold to third parties without your consent.

  • All project files, credentials, and sensitive information are handled with strict confidentiality.

2. Refund Policy

  • Payments made for hosting, domain, or third-party integrations are non-refundable.

  • For development projects, partial refunds may be considered if work has not yet started.

  • Once a project has begun or been delivered, payments are non-refundable.

3. Hosting & Server Policy

  • Shared and cloud hosting services include uptime guarantees as per the selected plan.

  • Aoun Raza is not responsible for downtime caused by misuse, third-party providers, or cyberattacks.

  • Clients are responsible for keeping login details secure.

4. Development Policy

  • All project requirements must be clearly defined before development begins.

  • Any changes or additional features after project approval will be treated as a new scope and may include extra charges.

  • Final deliverables are handed over after full payment is received.

5. Communication Policy

  • All official communication will be done via email, WhatsApp, or our website contact forms.

  • Clients are requested to respond promptly to avoid project delays.

6. Security Policy

  • Aoun Raza implements best practices to secure websites, apps, and hosting environments.

  • However, we cannot guarantee 100% security against cyber threats, and clients are encouraged to maintain backups.

7. Advertising & SEO Policy

  • Results from SEO and ads may vary depending on competition, industry, and market conditions.

  • Aoun Raza does not guarantee rankings or sales but ensures best practices and ethical strategies.

8. Policy Updates

  • Aoun Raza reserves the right to update these policies at any time.

  • Clients will be informed of significant changes through email or website announcements.

9. Contact Us

For any questions regarding our policies, you can reach us at:

📧 Email: aounr786@gmail.com
📞 WhatsApp: +923027743859
🌐 Website: aounraza.MrWebApp